3 Tricks to collect Customer Feedback on LinkedIn

As we already know, LinkedIn is a professional social network, and being so, we aim to use it in a professional way. Let’s say your office is currently hiring and you’re thinking of the best platform to showcase the vacant position. 

First thing you know is you’re on LinkedIn and start updating a new status with a photo/video notification that explains that position precisely.

So, there’s always a first thought when it comes to a specific thing you want to share. Say, you want to share a 24-hour notification – you use Facebook or Instagram Stories and boom, you’ve got yourself a decent appearance.

<span>Photo by <a href="https://unsplash.com/@gregbulla?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Greg Bulla</a> on <a href="https://unsplash.com/s/photos/linkedin?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Unsplash</a></span>
Photo by Greg Bulla on Unsplash

An important part of your online presence is getting real-time reviews from all fans and customers. Every social network out there owns a messaging system where you can communicate with everyone quickly and easily. Everyone’s opinion matters, even if that is a negative one and you so want to skip that. Here’s how you should behave when it comes to negative comments on social media.

This is a little guide on how you can find every single comment people around the world have done:

1. Search for your brand’s name

Yes. Simply search for it and make sure to select ‘Content’ as a filter. You will be presented with every single person who has mentioned your brand, without tagging it. That’s quite obsessing, because.. why should someone talk about you without letting you know?

Anyway, that thing happens BIG TIME. We on Publer find this strategy as entertaining and also, we never let a comment go without a reply.

But, when you search for a brand’s name in the Content section, you can only see the possibility to respond as Your_Name and not as a brand. And here comes the trick:

All you have to do is copy the post’s URL and paste it in a new Tab without clicking Enter. Then, copy the following URL:

?actorCompanyId= add your Page’s Id

This is a page ID on LinkedIn.
Publer’s ID

Click Enter and off to commenting as a Page!

2. Second strategy is to create a LinkedIn private group

This way, you know pretty, pretty well how many people want to have more information about your product/brand, be the first to know what’s coming next on your roadmap, vote for any kind of changes you’re about to make, etc.

It’s pretty straight-forward, fast and easy!

3. New Quick Creation options

Have you seen the recent updates from LinkedIn? If not, just go to your LinkedIn Page and click on the creation dashboard. Now you’ll have the options to:

– Celebrate an occasion

– Find an expert

– Share a profile

– Add a job

– Create a poll

– Offer help

On LinkedIn, if you click on Start a post, you will se new options.

Well, what are you waiting for? It’s a golden time and we’re loving every single update all social networks are bringing in.

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